Terms of Service

1. Acceptance of Terms

By accessing or using the SuperBuzz.io platform (“the Service”), you agree to be bound by these Terms of Service (“TOS”). These terms govern your relationship with SuperBuzz and apply to all users, visitors, and others who access the Service.

2. Description of Service

SuperBuzz provides a web-based marketing automation platform designed to increase engagement via AI-driven tools, including push notifications and website analysis. The Service is provided on an “AS-IS” and “AS-AVAILABLE” basis. SuperBuzz assumes no responsibility for the timeliness, deletion, or failure to store any user settings or communications.

3. Eligibility and Account Security

Age: You must be at least 18 years of age to use this Service.
Registration: You agree to provide true, accurate, and complete registration data. Providing false information is grounds for immediate account termination.
Security: You are solely responsible for maintaining the confidentiality of your account credentials. You must notify SuperBuzz immediately of any unauthorized use of your account.

4. Subscription, Cancellation, and Termination

4.1 Cancellation Process

You may cancel your subscription at any time through your Profile Settings or by emailing support@superbuzz.io. To avoid being charged for the next billing cycle, cancellation

must be submitted at least five (5) business days before your next scheduled renewal date.

4.2 Strict No-Refund Policy

SuperBuzz provides a “ready-to-use” infrastructure. All sales are final. To ensure platform stability and resource allocation, we do not offer refunds, credits, or prorated adjustments under any circumstances, including:

Non-Usage: Fees will not be refunded if the platform has not been used or accessed during a paid billing cycle.
Partial Periods: No refunds are issued for partial months of service or for periods where your account remains active but idle.
Forgotten Cancellations: It is the user’s responsibility to manage their subscription. We do not provide refunds for failure to cancel prior to a renewal date.

4.3 Effect of Cancellation (Data & Subscriber Loss)

Access Loss: At the end of your paid billing cycle, your access to the Service will be terminated.
Loss of Subscribers: SuperBuzz does not collect PII (Personally Identifiable Information). However, the technical link to your push notification subscribers is maintained through our tool. If you end your subscription, you will immediately and permanently lose all subscribers tied to your website through our tool. This data cannot be recovered, exported, or transferred.

4.4 Termination by SuperBuzz

We reserve the right to suspend or terminate your account immediately and without notice or refund if:

You breach these Terms.
Your payment method fails or is subject to a chargeback.
Your use of the Service poses a security risk or an unreasonable burden on our infrastructure.

5. Prohibited Conduct

You agree not to use the Service to:

Upload or transmit any content that is unlawful, harmful, threatening, abusive, or defamatory.
Impersonate any person or entity or misrepresent your affiliation.
Distribute software viruses or any code designed to interrupt or limit computer functionality.
Use the tool for “spamming” or any unauthorized solicitation.
Engage in any activity that violates the laws of Ontario, Canada, or your local jurisdiction.

6. Proprietary Rights

The Service, its original content, features, and functionality (including the “SuperBuzz” name and logo) are and will remain the exclusive property of SuperBuzz. You are granted a limited, non-transferable license to access the Service via our provided interface. Any attempt to reverse engineer or copy the software is strictly prohibited.

7. Limitation of Liability & Indemnity

Limitation: To the maximum extent permitted by law, SuperBuzz and its officers shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use the Service.
Indemnity: You agree to indemnify and hold SuperBuzz harmless from any claim or demand, including reasonable legal fees, made by any third party due to your use of the Service or violation of these Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario and the federal laws of Canadaapplicable therein. You agree that any legal action arising out of or relating to these Terms shall be filed exclusively in the courts located in Toronto, Ontario.

9. Contact Information

For support or legal inquiries:

Email: support@superbuzz.io
Address: 1 Adelaide Street East, Suite 801, Toronto, Ontario M5C 2V9, Canada